Good questions
Frequently asked questions about Animal House
Quick answers to the questions we hear most at the till. Don't see yours? Call either store: Kamloops 250-376-1142, Revelstoke 250-837-5956.
Where are Animal House's stores?
Animal House Kamloops is at Unit 22B, Northills Shopping Centre, 700 Tranquille Rd, Kamloops, BC V2B 3H9 and Animal House Revelstoke is at 1605 Victoria Rd, Revelstoke, BC V0E 2S0.
What are Animal House's store hours?
Animal House Kamloops is open Monday to Friday 9:30 am – 6 pm, Saturday 9:30 am – 5:30 pm and Sunday 11 am – 5 pm. Animal House Revelstoke is open Monday to Friday 9:30 am – 6 pm, Saturday 9:30 am – 5:30 pm and Sunday 11 am – 4 pm. Holiday openings and closures are posted on our Google listings, or call to confirm.
What are Animal House's phone numbers?
Call Animal House Kamloops at 250-376-1142. Call Animal House Revelstoke at 250-837-5956.
Is Animal House locally owned?
Yes. Animal House is an independent, family-owned pet supply business with stores in Kamloops and Revelstoke. It has been family-owned since 1998.
Are Animal House's prices competitive?
Yes. Animal House keeps its prices competitive with the big chain stores, because supporting a local business shouldn't cost you more.
Does Animal House sell puppies or kittens?
No. You won't find puppies, kittens or small mammals for sale at Animal House. The owners support rescue pets instead of selling animals for profit. Both stores do carry fish and aquarium supplies.
How long has Animal House been around?
Animal House has been family-owned since 1998, with stores in Kamloops and Revelstoke.
Does Animal House offer a bulk discount?
Yes. Animal House offers discounts on bulk orders. Call either store: Kamloops at 250-376-1142 and Revelstoke at 250-837-5956 to ask about bulk pricing for the food you buy.
Can Animal House special-order a product?
Yes. Special orders come in every week, though timing depends on the item. Call either store: Kamloops at 250-376-1142 and Revelstoke at 250-837-5956 to ask about anything that isn't on the shelf.
What payment methods does Animal House accept?
Both stores accept debit, major credit cards and cash.
Does Animal House offer pet teeth cleaning?
Yes. Kamloops offers ultrasonic teeth cleaning in the store, about every 3 months, with Pampered Pooch; Revelstoke offers anesthesia-free, cosmetic teeth cleaning in the store, about every 3 months, with Kissable K9 Care. Call either store: Kamloops at 250-376-1142 and Revelstoke at 250-837-5956 or follow our Facebook page to hear about the next one.
Does Animal House sell fish and aquarium supplies?
Yes. Both stores carry aquarium products and fish, and Animal House Kamloops has aquarium kits and live bettas. Call either store: Kamloops at 250-376-1142 and Revelstoke at 250-837-5956 to ask which fish are in stock.
Does Animal House sell pet toys and treats?
Yes, we carry dog and cat toys, everyday treats and chews, and treats for birds and small animals, plus bakery-style dog treats from our treat bar.
Does Animal House sell winter coats and boots for dogs?
Yes. Animal House carries winter gear for dogs, including coats, sweaters, boots and toques. Bring your dog in to try them on for size.
Does Animal House have a loyalty program?
Yes, at both stores. Earn points on every purchase, with rewards of discounts and dollars off. There's no sign-up fee.
Has Animal House won any awards?
Yes. Animal House Kamloops was voted Readers' Choice: One of the Best by Kamloops This Week readers in 2020.
How can I check if Animal House has something in stock?
Call either store: Kamloops at 250-376-1142 and Revelstoke at 250-837-5956 during store hours and staff can check the shelf for you.
Which neighbourhoods are Animal House's stores close to?
Animal House Kamloops is in Northills Centre at 700 Tranquille Rd, handy for North Kamloops, Brocklehurst, Westsyde and Batchelor Heights. Animal House Revelstoke is on 1605 Victoria Rd, serving Revelstoke.
